Eye care & medical technologyLasting support during incapacity for work.
Alcon is a world leader in eye care, with more than 430 employees in Puurs and Bornem. As a demanding production environment, Alcon wanted to support employees better during incapacity for work while continuing to build an active attendance policy.
World leader in eye care.
Follow-up and adapted work.
- Following up employees personally during incapacity for work
- Maintaining the connection between employee and employer
- Encouraging a sustainable return to work
- Building a clear framework for adapted work
- Translating absence insights into policy and concrete improvements
The solution in four building blocks.
- Care programme: a dedicated coach guides employees confidentially from incapacity to a sustainable return to work, connecting the actors involved just in time.
- Adapted-work framework: clear agreements on adapted work and return-to-work, embedded in the attendance policy.
- Multidisciplinary consultation: HR, managers, internal prevention and the occupational physician translate case insights into lasting improvements, guided by the non-clinical case manager.
- Strategic support: advice, guidance on complex cases, data analysis and policy development.
What the collaboration delivered.
Long-term absence down sharply
Even among employees who had been incapacitated for 2+ years, we achieved sustainable reintegration of more than 50%.
Medium-term stabilised
Stabilised, with the first downward trends visible.
Adapted work got a clear framework
Through the workstation matrix, the organisation, occupational physician and non-clinical case manager share the same overview of adapted-work options. One clear language for everyone.
More support and dialogue
Improved communication, higher satisfaction and stronger collaboration.
The whole case in four points.
Challenge
Following up employees during incapacity and a framework for adapted work.
Approach
The care programme: personal guidance, multidisciplinary consultation and policy.
Result
A shorter duration of long-term absence, more adapted-work options and stronger dialogue between all actors.
Duration
A long-running partnership with lasting impact.
I would certainly recommend Montisoro as an external partner for absence policy. They provide input and support for a modern, people-centred absence policy, with exceptionally strong support for HR, managers and employees alike. Following up those who are off sick matters enormously, and Montisoro takes that on like no other, to the great satisfaction of both company and employee. On top of that, Montisoro provides data analysis as decisive input for policy.